Customer Issue: Broken cable.
Our Solution: We carefully disconnected the damaged component and fitted a new cable in its place. We then checked the additional cable as well as the springs to make sure that nothing else needed to be replaced. Since the second cable was frayed, we suggested that it too should be preemptively replaced, to which the customer agreed.
New Garage Door Installation
Customer Issue: Wanted to get a strong garage door.
Our Solution: We offered the customer a few different options that matched his security needs. He decided to go with a steel garage door from the Raynor Aspen™ series, which we quickly installed for him.
Customer Issue: Misaligned safety sensors.
Our Solution: Because the photoelectric eyes were out of positioned, they were registering a "false-positive", and were causing the opener to reverse the door each time the customer tried to close it. We carefully realigned the sensors and made sure the door could close once again.